Self-assessment Tests

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One of the areas where I need to develop my managerial as well as leadership skills is in emotional intelligence. Based on the results of the self-assessment test, I have realized that I am good when it comes to my emotions but not good with emotions of others. Being a manager, I will often be dealing with emotions of others more than even mine and hence I need to develop emotional intelligence. This means that I need to have people skills, as it is only with people skills that I will be in a better position to understand others (Hill, 2017). One of the most important people skills that I will need is to have an open communication with my employees. If I communicate openly with them, I will better understand their needs and desires and this help me in better dealing with their emotions and hence I will ultimately be on the right road to build emotional intelligence.

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The other area that I need to develop my skills if I want to be successful in management is in being assertive. From the results of the self-assessment test, I am not a fully assertive person. Without assertiveness, then I will be a vulnerable leader, that is not convincing to the employees and who will find it difficult to solve challenging problems that I have not anticipated in the organization (George, 2017). Assertiveness is a skill that will allow my voice to be heard in case of a crisis as well as provides the best chance to change the rules in my favor among other positives. When employees have an aggressive leader, they tend to obey them more as they portray an air of authority that earns them respect, which is what I desire from the employees and all the people that I will be dealing with as a leader in an organization on a daily basis.

I need to develop global readiness skills. These are skills that allow me to understand my own culture in order to understand the culture of others when interacting with them. It is only through understanding the cultures of people that I will be a better position to develop trust with them as well as a working relationship which is what I desire the most in order to succeed (Zenger & Folkman, 2014). As a manager, I will be dealing with employees, suppliers and customers from different cultures than mine. In order to understand them, I have to be ready to understand and accept their culture, understand the cultural differences with mine and learn how to capitalize on that while maintaining sustainability in the organization. I need to at least get the good status and results in every interaction if I am to be confident that I have global readiness as both a manager presently and a leader in future.

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In running any business, it is important for a manager or its leader to understand their employees. The understanding as evident from the self-assessment test will come from understanding their feelings and other emotions that play a huge role in their productivity. In order to understand their emotions, a manager will need to have an open communication with them as well as build trust and a relationship. This relationship is not only for the employees that drive productivity, but also for the customers and other stakeholders whose input is also important in the ultimate success of the organization. The skills of emotional intelligence, assertiveness as well as global readiness therefore come in handy when a manager wants to succeed in the sustainability of the organization (Rees & Porter, 2015). The most important reason for putting up  a business is not only for profits in the short term but also get market advantage in the long run. Market advantage is only possible when the leadership works well with the employees to ensure an ever increasing productivity as well as sustainability for the long term.

It is not easy for a business manager or an organizational leader to acquire all these skills on their own. However, they can seek mentoring from the managers that are veterans in this field and who have succeeded despite all the challenges that has faced them. A mentor therefore needs to be a predecessor or others in a similar business field but who have acquired high levels of experience. Other than getting a mentor to learn and develop the skills, these skills can be acquired through training. There are numerous institutions that offer courses tailored at building managerial and leadership skills (Peach, 2017). I can seek some of these short courses in the areas that I am lacking in order to ensure that I am of benefit to my organization’s success. These courses are not only theoretical but require practicing what one is being taught in order to monitor if there are any positive changes being seen. They will also be effective in correcting any mistakes along the way in order to perfect the skills of the manager for future success.

In my degree, I can learn the theoretical part on how to acquire all these skills. For the communication skills for example that play a huge role in building up trust, emotional intelligence and even relationship, I can learn on the best communication skills and theories that work on different people. This will prepare me in how to deal with the different people I will encounter in the workplace, their personalities and cultures included in these differences. It will therefore only be a matter of practicing the theory (McGrath, 2011). Having knowledge in all these skills, I can start putting them to practice in my group leadership as well as during my internship. During internship, I can also learn through observation of the various managers and leaders in the organization I will be based in. This learning through observation will give first-hand knowledge of the challenges of leadership in an organization, how to correct these challenges and saving the day as well as the business deals in the organization. All these will take place before I complete my degree.

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  1. George, B. (2017). Leadership in a Crisis – How To Be a Leader. The Wall Street Journal. Retrieved from http://guides.wsj.com/management/developing-a-leadership-style/how-to-lead-in-a-crisis/
  2. Hill, A. (2017, Oct 11). ‘Portable’ leaders need people skills. The Financial Times. Retrieved from https://www.ft.com/content/eca858e2-a50f-11e7-8d56-98a09be71849
  3. McGrath, E. (2011). Basic Managerial Skills for All. New Delhi: PHI Learning Pvt. Ltd.
  4. Peach, K. (2017). Managing Science: Developing Your Research, Leadership and Management Skills. New York: Oxford University Press.
  5. Rees, W. & Porter, C. (2015). Skills of Management and Leadership: Managing People in Organisations. New York: Macmillan International Higher Education.
  6. Zenger, J. & Folkman, J. (2014, Jul 30). The Skills Leaders Need at Every Level. Harvard  Business Review. Retrieved from https://hbr.org/2014/07/the-skills-leaders-need-at-every-level
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